F.A.C.E. Certification Information

The Florida Association of Code Enforcement (F.A.C.E.) was established to study and advance the science and practice of code enforcement statewide through training, certification and the exchange of ideas, information and techniques. In cooperation with the John Scott Dailey Florida Institute of Government, F.A.C.E. has developed a comprehensive professional development program consisting of four certifications. These courses may be taken in any order as available in your area.

Administrative Aspects of Code Enforcement
Fundamentals of Code Enforcement
Legal Issues in Code Enforcement
Officer Safety & Field Applications (*required physical component)

***Effective January 1, 2016 no person may attend F.A.C.E. training courses or take an exam if approved payment hasn't been made prior to the start of the class or exam.***

F.A.C.E. Certification Process

1: Register

2: Attend Course

Attend 30-40 Hour Course hosted by a Florida Institute of Government Affiliate

3: Pass Exam

Obtain a total score of 75 or higher. You must pass within three years of completing the course.

4: Certification Awarded

A certificate will be provided to you, and your member profile will reflect successfully obtaining certification.

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Certification Program Details

Administrative Aspects of Code Enforcement

Course Overview:

Manager's Role in Code Enforcement (8 hours)
Media Relations (4 hours)
Records Management (4 hours)
Employment Laws (4 hours)
Performance Management (4 hours)
Stress Management (4 hours)
Time Management (4 hours)
Public Speaking (8 hours)

Course Hours: 40 hours + minimum 75% Pass on exam = Certification in Administrative Aspects of Code Enforcement

Administrative Aspects of Code Enforcement includes:

THE MANAGER'S ROLE IN CODE ENFORCEMENT: Learn Strategic Planning, Visioning, Organization, Standard Operating Procedures, Budgeting, and Technology with this course. (8 hours - NEW 2013)

MEDIA AND PUBLIC RELATIONS: When dealing with the media and the public, learn to put your best foot forward -- instead of putting it in your mouth. Be proactive. Give effective interviews by developing a media strategy that will present Code Enforcement to the public positively. (4 hours - Revised 2013)

PERFORMANCE MANAGEMENT: Establish a year-round cycle of performance management which includes developing and sharing with employees realistic job performance standards, conducting quarterly and yearly performance appraisals,, and using appropriate coaching and counseling techniques. (4 hours)

EMPLOYMENT LAWS: Implement sound, legal, and effective employment policies based on federal and state mandates, paying particular attention to dealing with sexual harassment in the workplace, using appropriate interviewing techniques, and general requirements of the Americans with Disabilities Act. (4 hours - New 2013)

PUBLIC SPEAKING: Give presentations like a pro -- in front of 2 or 200 people -- using proven techniques to enhance professional style and get points across. (8 hours)

RECORDS MANAGEMENT IN CODE ENFORCEMENT: Review the best ways to keep the Code Enforcement office data using State approved records management systems and complying with Florida's public records law. (4 hours - UPDATED 2013)

STRESS MANAGEMENT: Control stress and avoid burn-out by learning to recognize and manage the hidden and not-so-hidden stress in life. (4 hours)

TIME MANAGEMENT: Manage time effectively by using principles of time management, recognizing and controlling time wasters, and delegating appropriately. (4 hours)

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